General Questions
Returns and Refunds
- How do I return something I purchased
- If you are in need of Handguns for sale online Contact us toll-free at +1 (318) 277‑9656 or send us an email.
- We will provide you with a pre-paid FedEx label to return the package to us.
- Please do not place shipping labels on the item’s original packaging. When sending the item back, place the original package into a shipping carton.
- Products must be in new condition, in the original box and/or packaging, and must include all blank warranty cards, manuals, and accessories.
- Return shipping costs may be deducted from your refund depending on the reason for return.
You can return any firearm to us provided that you haven’t picked it up from your dealer.
While the firearm is still in the possession of your dealer, please inspect the firearm thoroughly to ensure that there are no visible defects. If you notice anything out of the ordinary, please contact us before picking up the firearm from your dealer. We can arrange to have it returned to us, and upon delivery and careful inspection of the firearm, we will provide you with your choice of either a replacement, if available, or a refund of the firearm.
Return shipping costs and/or restocking fees up to $50 per firearm may be deducted from your refund depending on the reason for return. Firearms returned due to a background check denial will incur additional return fees up to $50 per firearm.
You can reach us toll-free at +1 (318) 277‑9656 Monday-Saturday between 9am and 5pm Eastern time. We will be happy to work through any issues you may have.
Refunds will be issued in the same payment form as tendered at the time of purchase. You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases you will receive your refund more quickly.
This time period includes the transit time for us to receive the return from the shipper (5 to 10 business days), the time it takes for us to process your return once it has been delivered back to us (3 to 5 business days), and the time it takes for your bank to process our refund request (5 to 10 business days). Handguns for sale online
Do you charge sales tax on items?
Items sold on Paulies Pistols and shipped to locations in the US, including territories, may be subject to tax. For states that impose an online sales tax, Paulie Pistols is required by law to collect sales tax equal to the combined state and local rates of the address where your order is delivered to.
If you are a business that purchases items for resale, you may be exempt from paying sales tax on those items. If you believe your purchase should be exempt from sales tax, please contact us
Product and Ordering Questions
The inventory and availability of products on tacticalarmoryshop.com is real-time and reflects what is in stock at the moment. Once a product is out of stock, the “Add to Cart” option will no longer be available.